Your Automotive Marketing Specialists

Your Automotive Marketing Specialists

Common Automotive Marketing Mistakes

3 min read

To the outside world automotive advertising might seem simple: We are cheaper and better, so buy a car here! However, those of us in the automotive industry know it is much more complicated than that. If you’ve been pitched by advertising companies or have been to an automotive conference, you know that there are at least 21 touch points before someone makes the decision to purchase a car and step foot into a dealership. That means you have be on your game when it comes to marketing. Below are some common automotive marketing mistakes you’ll want to be sure to avoid.

1. LOW LOW PRICE!

While it might be tempting to just push the absolute lowest price out there and put it all over your ads whether online, in broadcast, or even in print. However, this can be a big mistake. Don’t get me wrong, you definitely want to be aggressive with your pricing, but it should be realistic. The prices you advertise should be numbers your sales team can actually match and include specials from the manufacturer like 0.9% APR and conquest cash as well as a manageable amount due at signing. Believe it or not, most customers can spot those “fake” payments from a mile away!

2. All Your Eggs in One Basket

Many dealerships find something that works and then rely solely on that piece of advertising. Whether that’s a credit mailer, a lease return campaign, a 3rd party provider, or paid search, it’s never a good idea to rely on one thing. For starters, the market right now is in a very strange place. People aren’t reacting in the same way they once were to advertising methods. That means if you’re relying on one or two things that typically always worked, now you have to start from scratch. You should also consider those good ole’ touch points. If you’re focusing everything toward one or two things, how are you hitting those other 20, or 19 touchpoints for a potential customer? It’s a good idea to have a healthy marketing mix.

3. Marching to Your Own Beat

You’ll definitely never hear me say this in any other capacity but marching too much to your own beat in this scenario can be a mistake. If you or your automotive marketing agency are trying to come up with outlandish ideas for headlines and creative, you might be putting in more work than is needed. It’s always a good idea to stand out from your competitors but think back again to those touch points. Utilizing the same headline and look as the manufacturer when they offer something is a good way to get the first 5, 8, 10 touchpoints done for you! Get a little further with your advertising by playing off the factory. You can still put a local feel on your ads and of course, you want to have a solid marketing mix to make sure you get in front of that customer in a more effective and faster way than your competitors.

These common mistakes are just that – common! So, if you’re making them now, don’t feel bad! Just sit down with whomever is in charge of marketing for your dealership or your automotive digital agency and restrategize. One or two changes could go a long way. If you feel like you’re making some of these mistakes and more or aren’t quite sure how to course correct we are here for you. Contact us today online or by calling 877-958-4524 to get it right. D2D is here to help!

Small Changes to a Website for a Better Buying Experience

3 min read

Living in a digital world has the same impact as living in a busy city. Everyone and everything is moving at high speed. Sometimes it can be a challenge to stand out in an environment like that. Digitally, it is the same. People are bouncing around from website to website within seconds. The window to engage a potential client is minimal. There are some small changes to a website that can make for a better buying experience for your potential customers.

Enhancements to Your Website To Sell Online

Some tips in automotive digital marketing are to have a user-friendly, clean-looking website to lock in a browser, but it goes beyond that to keep them on the website. A website needs to catch the user’s eye while also giving them the tools to use the website effectively. Many different factors go into having a user-friendly platform. It must be cohesive on desktop and mobile versions. Many users pick up their phones and tablets to do online shopping – so having a user-friendly mobile site is critical.

Users are going to want their experience to be as effortless as possible. The first step is having a website that is sleek, to the point, and engaging. Having the search bar on the homepage easily accessible gives the consumer the incentive to stay on your website longer. The search bar needs to be fully functional in pulling up whatever keywords the consumer searches. If it does not run smoothly, it could push the user to move onto a new website.

Having web page banners on the homepage that show what specials are running for the month is an easy way for a potential client to see what vehicles are within their budget. When adding these, make sure that all links are linking through to active inventory. If anything links to a blank inventory page, it could cause a user to look elsewhere.

An Easy Pricing Experience

When selling cars, there are ways to present them online that will help with the sale. A pricing breakout under each model listing on the website to show all the discounts included will draw them in. Seeing a dealer’s discount will automatically put the consumer into the mindset that they will be saving on the car.

Another selling point would be to have a user-friendly pricing tool right on your website next to the vehicle of interest. This way, they can open that up to see what kind of deal they will be getting on that car. It gives transparency from the dealer to the buyer. It will also provide the consumer the advantage of seeing what they can work with within their budget.

Displaying Vehicles for Sale

Your website is essentially your online showroom, and you want to ensure the presentation is clean, cohesive, and presentable to the client. Having high-quality photos of the vehicles is extremely important – primarily when selling used cars. It is easier to get away with stock photos of new cars, but not pre-owned. Clients want to be able to see every detail of the vehicle of interest. Having clean and clear images will boost the opportunity to sell to that vehicle. Vehicle walk-around videos are also another way of increasing a sale. These type of videos works well for both new and used cars. It allows going over all the features in the vehicle, which are a selling point as is. It will also give the user another way to see the details of the exterior and interior.

Small Changes with Big Rewards

These are all different methods of automotive digital advertising that will get more users to your website, but it’s just as important to keep them on the website and convert them to a lead within their first or second visit. Knowing how to use automotive digital marketing to the dealer’s advantage can change the number of sales drastically. There are many ways of promoting a brand, building an online reputation, and selling virtually. Using an automotive digital marketing agency will also enhance the engagement of a potential client and the dealership. If you, like so many dealerships, don’t have time to dedicate to the details of your website. D2D’s Website Watchdog program is probably right for you. Contact us today to learn more!

Product Dive: Website Watchdog

3 min read

Have you ever found yourself asking: How can I keep up with the everchanging website technology? If you have, then Website Watchdog may be right for you! In this blog, we’re going to dive deeper into what our product, “Website Watchdog”, offers, and what it means to have someone actually watching your website for you.

Being aware of the moving parts of your website takes time, energy, and knowledge. We are trained and proficient in finding the constant changes on your website that may come from your OEM dealer, different hands that have a part in uploading and editing your monthly and daily fluctuations, or errors that may just be a technical glitch. Questions such as: “Have I checked the mobile website this month?” “Are my phone numbers routing correctly?” and “Did I lose co-op dollars because of a bad landing page?” can now evaporate as you acquire the peace of mind that comes with having a Website Watchdog. Those broken links and out of date specials will be fixed in no time!

For customers, consistency is key. And for you, compliance is. Avoiding violations and fines that come from not having the correct creative will benefit you with time and money. Having an automotive website management tool like Website Watchdog will ensure all the traffic generated to your site sees updated information, the best pricing, easy to navigate pages, and can submit a lead with ease. Having a fresh pair of eyes on the same website that you probably look at day after day can spot errors that your brain is already trained to overlook! We have a dedicated, rotating team that picks up these errors in record time. Sites monitored by D2D Website Watchdog hit below average bounce rates, have 100% coverage and the highest level of consistency for monthly campaigns.

With Website Watchdog, both functionality and website design are top priorities – keeping the user (your customer) in mind. Not only do we check to make sure what you have is already working, we also make suggestions on how your website could operate better. We advise changes based on our experience of working with high performing websites and our marketing solutions that have a proven track record. Now more than ever, people are utilizing the power of online shopping- and this makes it crucial for you to have an online presence that will make an impression, for your website to answer the questions that car buyers have, and for you to have clear calls to action that gets you results.

Your website is the first impression for many of your potential customers. Capture more customers faster with a website that is straightforward, consistent, and eye-catching. A great visual design matters: it only takes a matter of seconds for a customer to decide if they’ll stay on your website or not! The more time they spend shopping around on your website, the more information we have that we can pair with some of our other marketing solutions, to track your customer and capture them (see: Advanced Retargeting). Let us help you create a reputation that you’ll be proud of! If you’re questioning whether or not Website Watchdog is right for you, then it probably is! Let us take away your website worries and contact us today at 877-958-4524.

Brand Vs Legal Compliance

3 min read

If you’re a dealership owner or manager, then you’ve probably dealt with advertising compliance for your store(s) as it’s a major component to ensuring that you receive your COOP funds, but did you know that there is a difference between Brand Compliance and Legal Compliance, and the two actually have no relation to one another? At Digital to Dealer Direct we know the automotive environment like no other agency and ensure that our in-house team is informed and knowledgeable with each brand, various state regulations and compliance guidelines and have put together a cheat sheet to help decipher the key differences between the two. 

 

Brand Compliance

 

Brand Compliance is a set of rules, set by the brand itself, to ensure consistency between franchise dealerships so dealers don’t stray from the manufacturers’ core brand standards, values or visual identity. If followed correctly, this is when you would receive your COOP funds, and the reason that it’s so important that you follow the rules correctly. These rules could range from the more obvious, such as signage on the building and proper logos in advertising to topics you wouldn’t know unless you read up on them. Some examples include Honda does not allow you to type out “HONDA” in all caps. Nissan only allows you to put “Nissan” in white or black type. Subaru only allows their logo to be included once in an ad.

 

Another level of Brand Compliance is pre-approval for advertising. Not all manufactures offer this step, but it certainly makes the process a bit easier. It does help to have an understanding of the guidelines so you know what to look for and can also save some time between going back and forth before your ad gets approval. Most manufactures have a co-op website to submit your ads to with a team of professionals to review them. This process can be as quick as a few hours or as long as up to several days. If your ad is approved, you’re good to go! If it’s denied, and you want to receive COOP funds, you must submit your creative until it receives an approval. At D2D, our team of brand compliance experts not only create compliant advertising but can review advertising to ensure COOP reimbursement.

 

Legal Compliance

 

So, you made it through Brand Compliance, BUT WAIT, that does not mean you pass legal compliance and is a very common misconception in the automotive industry. Brand Compliance covers the manufacture itself, but each state has their own set of laws and guidelines that need to be followed. Legal Compliance is enforced to protect the consumer from misleading advertising, or bait and switch methods, and the dealership from litigation. Since these guidelines can vary state to state, it’s important to adhere to the particular regulations in your area.

 

You may be asking, “What happens if we follow Brand Compliance but not Legal Compliance?” Every time you go against a state regulation you risk the chance of being fined, sued or even shut down. Some items that are state specific range from particular verbiage that can and cannot be used to verbiage that must be included in disclaimers or in the advertisement itself. In New Jersey, in any advertisement that offers a new motor vehicle for sale at an advertised price must include the year, make, model and number of engine cylinders of the advertised vehicle. With such specific requirements, it’s important to have a knowledgeable advertising partner to oversee the legal side of compliance.

 

As an automotive digital marketing agency, we work with dealerships all over the US and ensure compliance and all regulations are met. If you have any questions about Brand or Legal Compliance, please don’t hesitate to reach out to us at Digital to Dealer Direct. Our experts have years of experience ensuring dealerships creative and websites adheres to all COOP and legal compliance. Contact us today at 877-958-4524.

“Restore Our Earth” and the Automotive Industry

3 min read

Earth is our home and collectively we need to protect, preserve, and restore it. April 22nd is Earth Day, a day to celebrate the anniversary of initiating environmental change. Earth Day is a reminder that caring for our planet needs to be ongoing because change does not happen in a day. For over 50 years, people have been fighting for different aspects of environmental change, with the focus of this year’s Earth Day being Restore our Earth. Restoring our Earth focuses on innovative technologies and processes to repair our planet. There are a variety of creative ways to make environmentally friendly decisions, regardless of their size; the impact is what counts. Together we can take steps to reduce waste, go green, and allow our planet to flourish for generations to come. This effort of course includes the automotive industry.

As we know, the transportation industry is a major player in releasing CO2 emissions and other greenhouse gasses into the atmosphere causing increased air pollutants. Fortunately, standard gas guzzling cars are not the only option on the automotive market. The world’s brightest minds have been creating and discovering new technologies for sustainable electric and hybrid automotive solutions for years and continue to modify and improve the process. Electric (EV) and hybrid cars reduce pollutants and allow for a cleaner form of transportation, moving us in the right direction to preserve our planet. When making your next car purchase, consider the greener alternative and drive electric.

Electric cars are just one way that we can reduce the carbon footprint of the automotive industry. Another method of preserving our planet is buying a used car to save on production materials and reduce the release of toxins into the air. It is important to note that older cars may need more maintenance if they have prior issues, so considering the past and future life of the car can make it a viable option to consider when determining what car to buy.

Our world has forever changed due to COVID-19 and has resulted in many working from home temporarily or permanently. The decrease of automobiles on the road allowed our planet time to recover and breathe. As more and more people are getting vaccinated, and states and businesses are opening back up to the public, we are beginning to resume to a state of normalcy. With that normalcy comes an increase of cars on the road, but we can minimize it. As we get back out, take the opportunity to reconnect with friends, family, and coworkers by carpooling to work and events after quarantining for over a year. Socializing and bonding is good for the mind and carpooling is good for the planet.

Now is the perfect time to start advertising your EV and hybrid inventory. Earth Day might only be celebrated on one day of the year, but it certainly sparks the conversation for the weeks to come. If you have electric and hybrid inventory, now is a great time to sit down with your automotive digital marketing agency and strategize your advertising efforts for these vehicles.

Of course, in addition to the methods listed above, there are multiple other ways to make a difference when trying to get from point A to point B. If the situation is COVID safe, consider taking public transportation like a bus, train, or subway to decrease the number of cars on the road, BUT for the sake of your dealership sales, we will focus on those EV and hybrid vehicles!

As a dealership manager, this Earth Day you can also take time to reflect on your current choices and consider if there are any new environmentally friendly opportunities you can add into your daily routine. Whether it is skipping on a plastic straw or purchasing an electric vehicle, every decision has a lasting impact and collectively we can make a difference. As we recover from separation during a pandemic, we need to come together to restore our earth because there is no Planet B!

To learn more and get involved in your local community, visit the official Earth Day website! For help on strategizing the advertising for your EV and hybrid vehicles, contact us today.

CAR BUYING FROM HOME EXPERIENCE

4 min read

Taking advantage of the conveniences of online shopping has become the new normal. Nothing is out of the ordinary when it comes to buying online anymore. Access to almost anything is at our fingertips. From clothes, furniture, and groceries to your next vehicle.

Many people automatically imagine themselves visiting a car dealership for a test drive when thinking about purchasing a new car. However, what makes buying a car online any different than furnishing your entire home from online shops? The short answer – there is no difference. The automotive industry has been working to transition this process into a virtual one and has been working to customize to buyer satisfaction.

The pandemic has impacted many businesses, but just like any other successful industry– dealerships adapted to this change. New processes have emerged to help you seamlessly find and purchase a vehicle, right from the comfort of your home. For individuals who prefer to avoid crowded public areas, or can’t quite seem to find the time this is a perfect option.

ONLINE RESEARCH

The first step of buying a vehicle, online or in person, is research. When looking into a new brand it is a great idea to start by reading up on the company values, vehicles offered, and reviews of other buyers. Once a make and model has been chosen – it is time to start searching for your new car.

Dealerships have built their websites to be more user-friendly which ensures the consumer is getting the most informative experience as possible. There are unique build comparison web pages that will allow clients to see the differences between makes and models. This research ability will help customers narrow down different options.

When searching for a pre-owned vehicle, you might have a specific one in mind. If you put that vehicle into the search of your web browser, there are a lot of tools that help populate the car you’re looking for in your area. If you don’t have a specific vehicle in mind, it’s a great idea to choose a dealership and then check out their pre-owned inventory on their website. All of the information you need is there: mileage, Carfax reports, photos, videos, and the vehicle’s features. As an automotive digital marketing agency, we can tell you first hand how many tools there are online to help you find the perfect car.

When purchasing a brand-new car, it is always best to start by looking for dealerships that are within the area. Finding a dealership that accommodates what you are looking for and facilitates a positive client experience is beneficial. An online experience can even reduce some of the stresses you might be worried about with visiting a dealership.

AN EFFORTLESS EXPERIENCE

The next step is contacting a dealership for more information about the vehicle. Being virtual does have its perks. During business hours, an entire team is dedicated to handle everything related to internet sales. This team can answer all questions within minutes and there are many different forms of communication available to clients, depending on what makes each person most comfortable and accommodates their schedule including phone, email, text, and chat.

One you’ve chosen your new car, many car dealerships now have online retailing tools like WebBuy and others on their sites. This makes it so that you can complete your entire purchase online. No more waiting at the dealership, no more going back and forth – it’s all right there at your fingertips from the comfort of your couch in your sweats!

Now is the time to experience how effortless it can be to buy a vehicle from the comfort of your home. Work with a dealer one-on-one, pick out the dream vehicle, set a price, and purchase the new car – just like that!

Dealerships are even offering at-home deliveries, and some provide at-home test drives. With an at-home test drive, the dealership will bring the vehicle of interest right to your driveway. If this is not offered, you can always ask to do a vehicle walkaround via video chat.

After picking out the new vehicle and a deal is finalized, your car can be delivered right to your doorstep! The salesperson will go over everything in the car while being parked at your house. All questions can be asked and answered during the delivery without ever stepping foot into a dealership. The recent adaptation of the automotive industry has made it easier to purchase vehicles out-of-state. With the steps put in place to sell virtually, it helps ensure that clients are comfortable purchasing a car without seeing or test driving it.

NO-STRESS, NO HASSLE

The buying process has become much more transparent than the stigma behind it. There are so many tools out there to help with research. The guidance from dealership personnel makes this experience effortless for the client. Time is the most important thing to people, so preserving it is the primary goal for buying from home.

If you’re a dealership and want to learn more about getting your dealership set up for online car buying, contact us today!

Google Discovery Ads and Your Dealership

3 min read

As a 21st century car dealer, you’re undoubtedly familiar with Google’s core advertising products and offerings. You pour thousands of dollars per month into SEM campaigns to capture audiences searching for your products and display banner ads to capture the in-market audience traffic after they’ve moved on to another web page. These tried and true mediums are part of the recipe for advertising success, but Google is cooking up something new that just might become a staple in your balanced advertising plan. They’re called Discovery Ads.  They’re a little different from your traditional Google Ads mediums, and they’re slated to play a bigger role in the future of Google Ads.

Discovery ads are built from the ground up with the mobile user in mind. They feature compelling images, informative headlines and mobile interactivity similar to Facebook’s carousel ads. With their emphasis on image quality and interactivity, Discovery Ads enable advertisers to tell a story with their advertisements and meaningfully reach higher funnel customers to kick start their purchase journey.

Mobile advertising’s rapid ascent over the last decade is no secret. It seems like every marketing seminar is full of mobile buzz words and advertisers are always looking to capture more of the mobile traffic boom.  Google Discovery Ads are geared specifically towards mobile with their placements and design.  They appear on three of the top mobile destinations in the world: Google Discover, YouTube and Gmail.

Google Discover is Google’s news feed app, and with 800 Million monthly users and growing, it is an extremely popular place to get news about all of your interests. In prior blog posts we’ve discussed the sheer scale of YouTube’s influence on the modern internet. It’s currently the second largest search engine behind Google itself, and every single day over 1 Billion hours of YouTube videos are consumed, and in the average month 80% of 18-49 year-olds watch a video on YouTube at least once. And finally, Gmail is by far the most popular browser email client and Google’s Gmail app is the second most popular email app with 38% of the market share, coming just behind Apple Mail’s 40%. With the immense size of their market share, you can see how gaining exclusive access to ad placements on these extremely popular mobile platforms is a huge advantage for any modern car dealership.

So, what is the focus and intent of Discovery Ads? Discovery ads are an excellent way to reach higher funnel customers and kick start their car buying journey.  While SEM ads and traditional display ads are a great way to get your best prices in front of lower funnel buyers, they’re a bit limited in their ability to convey information beyond that.  The synergy of multiple images and text snippets in Discovery Ads allows dealers to tell a visual story and generate interest in higher funnel customers, while the seamless integration of Discovery Ads into their favorite mobile sites and streams means more engagement.

For example, let’s say your OEM is launching a new model, which will be available in 6 months. Creating Discovery Ads for that model now and hi-lighting the features is a great way to build awareness and interest in the community while filling your upper funnel with demand for the release. If all goes well, when it comes time for those high funnel customers to transition to lower funnel customers, they’ll associate your dealership with the new model and seek to purchase from you.  A continuously re-filled upper funnel is the key to keeping your lower funnels full of potential customers, and the best way to do that is get in front of potential customers early and stay in front of them for the whole buying journey.

As an Automotive Digital Marketing company, this is something we’ve been watching closely, and with the introduction of Discovery Ads, Google has not only given advertisers medium to display their offerings, but a new dimension to their advertising strategies.  Discovery Ads allow advertisers to tell a visual story, unobtrusively tap into an enormous mobile market, and touch and guide higher funnel shoppers on the beginning stages of their purchase journey. The end result is a better ad experience for the customer and an extremely valuable high funnel touch point for the advertiser; both of which lead to a more painless buying journey and sales process. If you’d like to learn more about adding Discovery Ads to your advertising plan, reach out to our digital team today here or call 877-958-4524 and we’ll be happy to help you!  

Keeping Colors Consistent: Online vs. Printing

3 min read

Let’s face it, we have all been there. You see something online and want to print it out all just to get a shock as it looks nothing like what you have on your computer. This can become a frustration between dealerships and their automotive digital marketing agency if not corrected. However, it’s a very simple solution to ensure that all of the work from the agency looks great through both print and web!

Creating a File

It all begins with the creation of the file, if the file is not started correctly for the right application it can cause problems in the future. Why not start from the beginning to make sure everything is in line? Yes, things can be changed later but most often it gets forgotten until it gets printed and you see a jarring difference. If the settings are changed, this can result in colors being too dull or to dark which may make things harder to differentiate or text to be legible.

When the design department creates a file, they need to determine if it’s for print or web. Once that is determined the color settings should reflect this destination of the design. Print has to be in CMYK while anything for online remains in RGB. These color profiles keep colors to remain true to the eye no matter the application you are viewing the design!

Color settings

What exactly is CMYK and RGB you ask? RGB refers simply to red, green, and blue which are primary colors. These colors are primarily used for anything digital, web-based, TV and scanners. Any of these applications uses a red, green and blue light to display colors. When all three colors are combined, they make the color white! Mind blown!

When dealing with printing applications in place of the RGB light on a screen, ink is used. Sounds like a “duh” moment I know. However, because the printer uses ink it is able to print a larger range of colors therefore needing a different color setting. Printing needs to use the color setting CMYK, or cyan, magenta, yellow and black. Similar to online, when the cyan, magenta and yellow ink combine it creates black!

However, not everything can always be universal in both print and web applications. On screens you can view bright almost neon colors, whereas you will never be able to produce those as vivid on a piece of paper. The CMYK process just doesn’t have inks within that range to produce such vivid colors because it lacks the light that a screen produces to enhance the brightness. Picking colors is the easy task when creating a design, the technological side is where all the magic happens and is a critical component of the design process.

Final Product

You can have everything situated in the file with colors settings to match the application, however sometimes it comes down to what printer and paper you as using. If color settings are correct and sent out to a commercial printer versus a home printer the colors may look better through the commercial printing process because the machines are equipped to do large scale printing. They also have technicians who regularly take care of the machines, make sure there are no clogs to produce the cleanest quality of prints.

Another thing to consider about printing is the type of paper that is used can make a difference on how the colors appear. Matte finished based papers or banners will show “duller” as there is no sheen on top to make it reflect light. Without the reflective qualities, colors can blend together, therefore more small details in a dark image or a super bright-white image can get blown out or lost within the background. Whereas a poster board that is that has a photo gloss finish will create vivid appearance because it can hold a wider range of colors without the colors muddling together.

Keeping colors consistent doesn’t have to be an overwhelming task. Think about your application, set up the files for success, and think of the end product. Clearly web-based designs have more of an easy route as it’s what you see on your screen is what you get. While with printing it’s all the sight unseen of color profiles, printers, and paper quality that makes the difference! If you’re noticing there seems to be something lost in the translation of printing materials for your dealership, it’s best to talk to you automotive marketing company.

D2D has managed everything from websites, digital marketing, and conventional media. If you need assistance making sure your designs stand out against the crowd, contact us today. Our in-house design team are automotive specialists ready to help your dealership! 

How to Take Your Social Media to the Next Level in 2021

4 min read

As we all know, consumers are on their phones now more than ever and spend a considerable amount of time on social media. According to DigitalMarketing.Org, on average, we spend approximately 2 and a half hours per day on social media. That means you have an ample amount of time to grab someone’s attention from your posts. Before we dive into the details of what content you should be posting, let’s discuss how to improve your page’s visibility to a consumer and tools to achieve more interaction with your followers.

1. Is Your Instagram Page SEO Friendly?

Instagram announced in late 2020 that it would become more “search friendly”. This means you don’t necessarily need to use hashtags to get more engagement on your posts. (That also doesn’t mean you should completely ditch hashtags since it is still a great way for potential customers to find you.) If someone on Instagram searches a term, relevant pages and posts populate. With that being said, make sure your Instagram bio includes relevant keywords to your brand. For example, including: Auto Dealership in Anywhere Town and your dealership’s brand(s) is a good start.

Another thing to consider improving are your captions. Are you being descriptive enough? It is important to include relevant keywords a consumer may be searching for. Instagram’s algorithm is based on the content you are posting and how relevant it is to the consumer. The more descriptive keywords that you include in your captions, the better chance you have of appearing on Instagram’s “Explore” page for consumers who have already been searching related keywords.

2. Take Advantage of Posting on Your Facebook & Instagram Stories

Since Instagram & Facebook’s algorithms are more complex than they used to be, posting on your story is a great way to ensure your followers will see your content. An organic post can get lost in sea of the feed and sometimes won’t be seen by some followers until 2-3 days after it was posted. Your followers are more likely to see your stories over your organic posts and will keep your followers engaged.

According to Sprout Social, Facebook produces a greater ROI than any other social media platform. Facebook also revealed that their stories are one of their most popular features. It is a no-brainer to take advantage of the stories feature. Facebook and Instagram stories are so valuable because of the location on the apps. They are shown at the very top of the app/web page. Aside from the prime location of the stories, they are a fun way to interact with your followers, such as using polls and a question box.

3. Top Content Ideas for 2021

Now that we accomplished how to make sure your page is getting visibility, let’s talk about how to keep your followers engaged, or possibly attract new customers and followers. We have compiled a list of the top content ideas for 2021!

  • Giveaways: because who doesn’t like winning something free? Giveaways are a great and easy way to get your followers to interact with your posts. You can require they share or tag friends to win a cash card, free oil change, or all-weather mats, for example. This also is a way to get a customer back into your dealership if they win.
  • Employee features: dedicating posts to an employee every so often with a short bio will give a more personable feel to your page and shows what friendly faces are working at your dealership.
  • Dealership events & news: did your dealership recently just donate to charity, hold an event at the dealership, or anything along those lines? Sharing dealership news also makes your page more personable and shows that your dealership is a friendly environment.
  • Happy customer photos: make sure your sales team is taking photos of the customers when they’re about to take home their new ride! The customer is likely to see the post and share it to their personal page, which is free advertising for your dealership to their family and friends.

As we always recommend, your social media posts should be following the 80/20 rule, which means 80% of your posts should be non-sales related posts (such as the content ideas listed above), and the other 20% are sales focused posts. On social media, you can take out the formality aspect in what you are posting. These posts are supposed to be fun and engaging, after all! Using humor and emojis are more likely to catch someone’s attention. You also have the ability to go back and see how many people interacted with your posts on Instagram and Facebook. This way, you will have a better picture of what your followers like to see vs. what they don’t care for as much. If you’re unsure of where to start, or don’t have the time to tackle the project (because we know how busy you are), talk to your automotive digital marketing agency. They should be able to provide the service for you or supplement what you’re doing. We have a great partnership with our social media clients to supplement on site posts and even come to the dealership to take photos and videos!

It’s no secret here that we are all on our phones, and social media, now more than ever. It is an easy way to engage your current and potential customers. If your social media pages could use some TLC, contact us today by sending us an email at info@digital2dealer.com.

Video Advertising in 2021

4 min read

As we move out of 2020 looking forward to a (hopefully) brighter future, getting back in front of your customers is the number one priority for every dealership. Just as 2020 has changed the sales landscape, it’s changed the trajectory of advertising as well.  For all its pitfalls, 2020 also saw the advent of many technological advances in the video realm.  Smart phones are getting bigger, more powerful and displays and cameras are gaining higher resolution than ever before. Did you know the latest iPhone can even shoot video in 4k DolbyVision, an extremely high-resolution format that used to be restricted to the highest end film cameras?

Pair these advances with the new prevalence of blazing fast 5G networks and it’s now easier to produce, distribute and consume video content than ever. Consequently, video is rapidly cementing its place at the top of the media consumption hierarchy. Is your dealership prepared to take advantage of that?

A great place to start with video advertising is Youtube. Youtube is the second largest search engine on the internet behind Google, with 1 billion hours of YouTube videos being viewed daily. Since it is owned by Google, YouTube ads are purchased through the Google Ads platform and are just as precisely targetable as their display advertisements.

There are two main types of YouTube advertisements:

The first type is Pre-roll advertisements. They show up before videos and automatically play for your selected audience.  They are an excellent and extremely cost effective way to broaden your video reach.  If the user skips your advertisement, you don’t have to pay for that impression. This means that even though the user saw 29 out of 30 seconds of your ad, you paid nothing for them to see it. With a really concise advertisement, you can get your point across quickly and pay nothing for the impression. However, be warned. If too many people skip your ad, the costs for those that do not skip it can increase and your quality score can decrease. It’s important to strike a balance between getting your point across quickly and enticing the user to view it through the end.

In search ads are the second main type of YouTube ad, and they work on a similar premise to Google SEM advertisements. They show up in relevant searches on YouTube, and if the user clicks on your advertisement you’re then charged on a per click basis. These types of advertisements are good for more robust content videos, like a virtual test drive of a vehicle or a rundown of new features on a new model year.

Social Media Video:

In addition to purely video platforms like YouTube, Social Media plays a vital role in video content generating online, and that role is just getting bigger as time goes on.  Platforms like TikTok are emerging as an extremely popular social media platform with the younger generation as it easily enables them to create fun and entertaining videos with their smart phones.  On Facebook, videos almost always get more reach than static image posts. Instagram features “stories”, a disappearing slice of life type look into someone’s day. This was such a huge hit that other platforms are adopting similar features.  Fleets, the latest innovation from Twitter, are a great example of this idea being adopted cross platform.

To take advantage of this, make sure any Social Media advertising you’re running includes a video component if possible. Your automotive digital marketing agency should be able to help guide you in the right direction. This will help expand your reach per dollar spent and diversify where you appear in user feeds.  If you have any social savvy employees, discuss having them develop video content for stories on the various platforms you’re active on.  These stories don’t have to be heavily scripted or produced, just slice of life moments throughout the day of the dealership. If you can capture the joy of someone buying a new car, a great experience in the service department, or the staff having fun doing their jobs it will go a long way in humanizing your dealership staff. Social media is supposed to be fun and social just like the name implies.

Cable and Streaming:

With all the new platforms for your video content, make sure you don’t forget the classic cable. Cable TV is still active but is reinventing itself with a modern twist as people migrate away from traditional cable services. More people than ever are making the transition to TV streaming services. According to Deloitte, 80% of US consumers are now paying for a streaming video service, up from 73% before the COVID-19 pandemic.  

Many cable providers are recognizing this and have incorporated streaming advertisements into their media packages. Unlike traditional cable buys where targeting was chosen based on programming, network or time slot, Streaming TV buys are targetable just like programmatic display advertising.  This means that not everyone watching the same program on their streaming device will receive the same ad. This gives streaming advertisers a clear-cut advantage over traditional cable buys. Although Streaming TV buys are not as actionable for the user as the ads outlined above, they are still an important branding and messaging component in a modern media plan that shouldn’t be overlooked. Think of them as a laser targeted cable campaign and enjoy the targeted brand exposure that comes with them.

As video continues to grow and develop, it’s becoming more crucial than ever for dealers to get involved. Fortunately, this growth comes hand in hand with technologies that make it easier than ever to produce and distribute your own videos.  If you’re ready to take the video plunge in 2021 and stay ahead of the curve, reach out to our digital experts.  We will help you with everything from media planning, to production and placement.